Refund policy.

At MIRISAM, we want you to be completely satisfied with your purchase.

1. Eligibility for Refund

You can request a refund or replacement if:

• You receive a damaged or defective product.

• You receive the wrong item.

• The product does not match the description on our website.

2. Process

• Contact us within 48 hours of receiving your order.

• Provide your order details and clear pictures of the issue.

• Our team will verify and arrange for a return or refund.

3. Non-Refundable Items

• Items damaged due to customer mishandling

• Used products not in their original packaging

4. Refund Timeline

Approved refunds are processed within 5–7 business days.